Belmond La Residence d Angkor | Boutique Hotels in Siem Reap

Just loved this hotel. We had the best service and the staff was just wonderful. Loved the little gifts that were left in our rooms every evening and the staff remembering our names at breakfast. It's all those little things that really made our stay special. The spa treatments were also great. Highly recommend this hotel!

I stayed at the Belmond in Siem Reap with my family for 3 days 2 nights in early August. It was our first stay with the brand and must say it did not disappoint!! The hotel is an older residence which is full of charm all the while you have luxury comforts and amenities. It’s a private oasis! The hotel offers free daily activities and the Friday we arrived it was a cocktail reception. Excellent value with your choice of beer, wine, two cocktails as well as sparkling water, mocktails and some bar snacks. It’s a great stop before dinner and good way to chat with the associates who were very open to talk about life in Cambodia.What really stood out the most however was the service. Every single encounter from front office and concierge to the restaurants to the spa - all associates were engaging and friendly and eager to make our stay memorable. Everyone was great with our son which was so touching to see. The thing is, friendly service is pretty common in South East Asia... what is NOT common however is staff that are truly empowered enough to openly engage with guests in real conversation, proactively make suggestions and are able to make decisions without having to go through multiple layers of checking with management first. Although most good leaders will credit their staff with making them successful, the truth is if the leadership does not inspire and motivate associates cannot reach their potential of creating great guest experiences. So I’d like to say hats off to Area General Manager Samuel Wong for instilling such a fantastic service culture at the Belmond!! The difference in service is really very noticeable - well done!

My wife and I stayed at the Belmond for a couple of nights on our honey moon. This hotel is incredible, it is located in the middle of the city but it has a very jungle and nature environment. The pool opens 24 h, the rooms are very clean and luxurious, and the spa is the best one I have seen in my life (opens until 10PM and facility is indescribable). The attention was outstanding and the breakfast was very calm, diverse, and very tasty. I would not think twice if you visit Siem Reap, it is truly an experience.